What uses a seat
- Uses a seat: every active staff login, including DSPs, nurses, clinicians, supervisors, managers and admins.
- Doesn't use a seat: family members, outside auditors, offboarded staff, and pending hires who haven't been activated.
Your admin console shows how many seats are in use and how many you've paid for.
Adding a staff member
- From your admin console, add the person with their work email, role and assigned houses.
- They get an email to set their password.
- If every seat is already in use, CONQER stops the hire and tells you. Free up a seat or buy more first.
When someone leaves: seats are transferable
- From your admin console, end the person's access on their last day. This turns off their login right away and ends any open sessions.
- Their seat is free immediately, and you can give it to a new hire. Your bill doesn't change.
- Their past notes, med passes and signatures stay in the record. Never delete a former employee to clean up.
Rehiring someone? Add them again with the same email. CONQER recognizes them, so they won't be counted twice.
Pending hires
Sometimes you want people on file before they start, for example staff brought over from your old system during migration. They come in as pending hires: they're on your staff list but can't sign in yet, and they don't use a seat.
Coming soon
Activating a pending hire is coming soon.
Buying more seats
Coming soon
Changing your seat count in the app is coming soon.
To add or remove seats, email sales@conqer.org. Added seats are available right away with a prorated charge. Removed seats take effect at your next renewal, with no credit.